Refund Policy – in the event that the Government place us in a further lock down your stay can either be deferred to a later date OR you can have a full refund. We will respond promptly.
Self Check-In – we have compiled a video that we will send to you before your arrival. Telling you all you need to know about your luxury stay in our boutique suites. From parking your car to enjoying the facilities in your suite.
Staggered Check-in and Check-out times – Earlier check in and later check out times will be given. So you don’t need to meet any of your fellow guests. You will notified of your times in an email.
Dining Out/Dining In – We will provide you with up to date information on all the restaurants and takeaways in and around Kirkby Lonsdale that are open. We will also introduce the facility to have takeaways in your suite. We will provide everything you need for a “Dine In” experience, including a complimentary dessert in your fridge!
Hygiene – On average since we opened, the cleaning of our suites has taken one hour and 15 minutes. This will now move up to in excess of 2 hours. We take this element of our business seriously.
Complimentary Drinks and Snacks – In your fridge on arrival you will find some goodies to get you started for your time away. But for a more relaxed and indulgent night in we have add on packages. Gin Tray, Prosecco and Chocolates, Champagne and Chocolates, Cheese board and our new add on package the “WOW” package.
Breakfast – Is usually served at The Sun Inn as it is a breakfast to die for. But if they are not able to open when you stay with us we will be delivering to your door our breakfast hamper full of interesting goodies!
Things to Do – On our website we tell you all about the fabulous walks in the area and we will be adding to these. We will put some hard copies in your suite so you can ponder over the walk that suites you. We will also leave up to date information on what is open and happening in the surrounding area in your suite.
Smart Tech – If your desire is simply to “cosy-up” in your suite then you can watch Netflix to your hearts content. In the bedroom and in the bath! And use Amazon Fire to make your own music playlist and listen to the fabulous sound we have created throughout your suite.
Hot Tubs – The Oasis and Orient Suites have their own private terraces complete with hot tubs. What better way to spend an afternoon/evening!
All on top of the luxurious décor, incredibly comfortable beds and the technology that gives them the edge!
We can’t wait to welcome you