Terms and Conditions

Terms and Conditions for ABSOLUXE LUXURY SUITES

Suite Booking

We request that all bookings are to be completed on our booking system on the website online.

All charges are inclusive of VAT and are shown and must be paid in local currency (£ sterling).

All bookings are paid for in full at the time of booking

Please note that a reservation is a legally binding contract and we urge you to take out travel insurance when you book.

The bookings shall be deemed to be the purpose of the person or people whose names appear on the booking form. In the event that the number of allowed people (2 people) has been exceeded Absoluxe has the right to revoke the booking without refund.

If for any reason it proves necessary for us to make a change in your booking we will use our endeavours to make an alternative booking in either an alternative suite or at another location. Or we will refund, in full, your monies paid by you.

Nevertheless, Absoluxe shall be under no further obligation or liability in this respect.

Cancellation, Modifications and No-show

Should you have to cancel your reservation up to 14 days prior to your arrival, the full stay will be charged, minus what we are able to re-coup through re-letting.

All cancellations must be sent in writing preferably by email but if by letter please send recorded delivery.

We will confirm with you once we have received the cancellation. We do not accept cancellations by phone.

Check-in & Check Out 

The check-in time for the suites is from 3pm; if your room should be ready before this time we will send you a text to let you know.

Check-out time is 11am; please help us to be ready for our next guests by adhering to this departure time.

Parking

Absoluxe guests receive a complimentary parking permit on arrival, which is valid in all South Lakeland District Council car parks within the village and in selected South Lakeland District Council car parks within Cumbria. On your arrival in Kirkby Lonsdale please drive to the suites and park directly outside to drop off your bags and collect your car park permit. We then recommend that you park in either Market Square LA6 2AN, New Road no 1 LA6 2AA and New Road No2 LA6 2HG.

They are all a short walk back to the suites.

Keys

The main front doors will have an entry system and you will gain entry by a code that will given to you prior to your arrival.

The door to your suite will be accessed by a key, which will be waiting for you on your arrival.

Please ensure you leave your key on the morning of your departure. 

Breakfast

Breakfast is a lovingly prepared continental breakfast delivered to your suite in our beautiful picnic hampers.

The baskets will be placed outside your room from 8.30am.

If you require an early delivery please let us know.

Breakfast is included in the price.

Suite Occupancy

Our suites have been designed for adults to take a well-earned break in luxury (18 and over) and therefore no person under the age of 18 will be allowed to stay in the Absoluxe suites.

The rooms are for a maximum of 2 people; we do not allow you to bring extra people.

Complimentary Toiletries

Complimentary toiletries have been provided in the suites and whilst every effort has been made to ensure they are hypoallergenic, use of these items is at your own risk and no responsibility will be accepted for any adverse reaction. You are advised to test on a small patch of skin before use.

Broadband Internet Access 

We offer this on a complimentary basis and is not guaranteed to always be available or at the speed you may be used to.

CCTV Cameras

Absoluxe suites have CCTV in operation outside the building and in the public areas inside i.e. hallways and stairs. These are in operation for your security and the security of the property.

Pets

We are sorry but Absoluxe does NOT allow any pets in the suites and building.

No Smoking, No Vaping

For the comfort of all guests, no smoking or vaping is permitted in the suites, building or patio areas in Oriental and Oasis suites

If we should detect smoking has taken place in the suites a charge of £500 will be made to your credit card held on file.

This is to cover the cost of having to deep clean the room and possibly relocate the guests following you

Food

The suites have deliberately NOT been equipped with kitchen facilities so that you can experience and enjoy the many varieties of eating experiences in and around the Kirkby Lonsdale area.

We request that no takeaway meals are consumed in the suites.

You will see that on the special packages you can order a

Deli and Cheese Platter to be in your room on arrival or any day of your stay

Occupancy Terms

Our aim is to provide you with a memorable stay with us and want you to enjoy the luxury we have provided.

We kindly ask all guests to respect the accommodation you are staying in along with the furnishings and technology.

If on departure from your suite we find any damage or items missing from the suites as a result of your stay we will inform you of the cost of the damage and what we will be charging to the creditcard with which you placed your booking.

Force Majeure

Absoluxe (Aquamajik Co Ltd) does not accept liability or pay any compensation for our failure to provide services contracted due to circumstances beyond our control, such as acts of God, (natural) disaster, fire, (acts of) war and terrorism, strikes, riots, civil disorder, governmental regulations, industrial disputes, adverse weather conditions or any other exceptional catastrophic event, circumstances or emergency, making it impossible, illegal or preventing guests from staying in our suites.

Acceptance of Conditions

These conditions shall be deemed to have been accepted by you at the time when you complete the booking form.