Frequently Asked Questions

Helpful information regarding your stay!

 

What’s for Breakfast?

Breakfast is served at The Royal Hotel which is a 30 second  walk from Absoluxe Suites in Kirkby Lonsdale. You will have the choice of a full English or continental breakfast.  You will receive a friendly welcome and treated to a great breakfast in relaxing surroundings

Breakfast is included in all stays with us

Where can I park?

We have individual parking permits for each suite. This allows you to park, for free, in several car parks around the village for the entirety of your stay. All of which are only a short walk away.

Do you have extra packages?

Yes we do! We have a wide range of extras that you can add onto your stay to make it even more special! You can find our list of extras by clicking here.

What happens before I arrive?

Several days before your arrival, you will receive an email with your ‘check-in video’ this will show you how the self-check in system works, plus how to navigate your suite. Before your arrival we will also send you useful information regarding extra packages and things to do during your stay. On the morning of your stay we will text you the unique door entry code for your suite.

What are the Check in times?

You can check into your suite between 3pm – 8pm.
On the day that you leave us we request you vacate your suite by 11am so we can prepare the suite for the next guests.

Are there Stairs in the Building?

The Oasis Suite and the Orient Suite are both at ground level. The Parisian suite is accessed by a flight of stairs and The Columbus suite is accessed by 2 flights of stairs – this suite has great views over the tops of all the houses to The Dales

The building does not have a lift.

When is Housekeeping?

If you are staying for more than 1 night and you would like your suite cleaning just send us a text before 10.30am on the day and we can ensure your suite is cleaned between 12noon and 2pm.

Many guests do not request the service as they want their privacy and freedom from interruptions

Where can I eat?

Kirkby Lonsdale has a number of beautiful restaurants, right on the doorstep or a short drive away. Check out the links below to find your favourite. We always suggest you book a table as soon as you can to avoid disappointment.

Kirkby Lonsdale Restaurants, Pubs and Cafes
Eating out in Kirkby Lonsdale 
Fine Dining in The Lakes
Kirkby Lonsdale Takeaways

Alternatively, you will find ‘Dine in’ items in your suite if you fancy curling up in front of the TV with a takeaway.

Ideas for things to do in Kirkby Lonsdale?

There is so much do to in the local area, it maybe a problem deciding what to do! Check out our blog to find out what’s going on in the local area, plus some of our favourite walks and attractions.

Do you do Gift Vouchers?

Yes indeed! Simply get in touch and we will get them straight out to you. Gift vouchers come in multiples of £50 that can be put towards a future stay with us. Please note gift vouchers are only valid through our website.

Who do I contact?

If you have a question for us before, during or after your stay, we would love to hear from you. You can call us directly on 07944 414 565 or send us an email at [email protected] we aim to get back to you within the hour (if not immediately)

What is your cancellation policy?

Should you have to cancel your reservation up to 14 days prior to your arrival, the full stay will be charged, minus what we are able to re-coup through re-letting.
All cancellations must be sent in writing preferably by email but if by letter please send recorded delivery.
We will confirm with you once we have received the cancellation. We do not accept cancellations by phone.

COVID related cancellations

If we are required to close Absoluxe Suites by instruction from HM Government you will be offered an alternative day for your stay or a refund of the monies you paid.